Privacy Policy
Last updated: 4 November 2026
1. Who We Are
Mirage Taiaa Hotel Apartments operates the website miragetaiaa.com.
For privacy-related questions or requests, you can contact us at:
Email: taia.hotelapartments@gmail.com
2. Personal Information We Collect
When you use our website or contact us, we may collect information that you voluntarily provide, including:
- Your name.
- Email address.
- Telephone or WhatsApp number.
- Check-in and check-out dates.
- Accommodation preferences.
- The contents of your booking enquiry or other message.
Please do not include payment card details or other sensitive personal information in general enquiry forms.
3. How We Use Your Information
We may use the information you provide to:
- Respond to accommodation enquiries.
- Check availability and provide booking information.
- Communicate with you about your requested stay.
- Handle and follow up on booking requests.
- Improve our website and guest communication.
- Meet applicable legal and administrative obligations.
We do not sell your personal information.
4. WhatsApp and External Booking Services
Our website may provide links or buttons allowing you to contact us through WhatsApp or visit external services, including Booking.com.
When you use these services, your information may be processed under the privacy policies of the relevant third-party providers. We do not control their independent privacy practices.
5. Cookies and Website Technologies
Our website may use essential cookies and similar technologies required for website functionality, security and administration.
If additional analytics, advertising or third-party technologies are introduced, this policy should be updated to explain their use and any applicable consent requirements.
6. Sharing Your Information
We may share personal information only where reasonably necessary to:
- Respond to your enquiry or process your booking request.
- Provide services you have requested.
- Work with authorised service providers supporting our website or communications.
- Comply with applicable legal obligations.
We do not sell or rent personal information to third parties.
7. Data Retention
Booking enquiries and related information stored through our website are generally retained for up to 365 days, after which they may be deleted automatically.
Some information may need to be retained for longer where required by law, for legitimate business records, or to resolve disputes.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your information.
- Object to or request restriction of certain processing.
- Withdraw consent where processing is based on consent.
- Submit a privacy complaint to the relevant authority.
To exercise these rights, contact us using the email address below.
10. Third-Party Websites
Our website may contain links to external websites, including Booking.com, Google Maps and Tripadvisor.
These websites operate independently and have their own privacy policies. We encourage you to review their policies before providing personal information.
11. Children’s Privacy
Our website is not specifically directed at children. We do not knowingly collect personal information directly from children through our enquiry forms.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or applicable legal requirements.
The latest version will be published on this page with its updated date.
13. Contact Us
For questions, requests or concerns regarding this Privacy Policy, please contact:
Mirage Taiaa Hotel Apartments
Email: taia.hotelapartments@gmail.com
Website: miragetaiaa.com